VoIP & PBX
A cloud PBX foryour sales desk.
Local numbers, IVR and call queues; live supervision from the management console. From the browser, phone or desktop.
In queue
3
Active calls
8
Avg. wait
0:14
- AYAyşe YılmazListeningSales+90 532 ••• 18 0404:07
- MDMehmet DemirRetention+44 7700 ••• 20401:58
- ETEce TunçSales+966 55 ••• 773106:43
- CYCan YücelRetention+90 216 ••• 42 1801:01
Queue
- +44 20 ••• 552100:21
- +90 212 ••• 09 3300:12
- +966 11 ••• 441000:05
Call flow
Every call to the right desk
Features
Everything your desk needs
Local numbers
DIDs from Türkiye, the UK, Saudi Arabia and many more.
Management console
Live listening, whispering, barging and transfers.
IVR and queues
Route callers to the right desk with a menu.
Call recording
Every conversation on record.
Daily call report
Every day 08:00
Reporting
Tailored to you; via automatic email or CRM integration.
From any device
Browser, mobile app, desktop and IP phone.
FAQ
Common questions
Didn't find your answer? Write to us directly.
info@fx360.netDo we need hardware?
No. Agents call from the browser, the mobile app or the desktop app. IP desk phones can also be used if you prefer.
Which countries can we get numbers from?
Local numbers (DIDs) are available from Türkiye, the UK, Saudi Arabia and many more countries.
Can we port our existing number?
Number porting isn't offered; the PBX is set up with new local numbers.
Can managers monitor calls?
Yes. From the management console, calls can be listened to live, agents can be whispered to, managers can barge in and calls can be transferred.
How do we receive reports?
Reporting is tailored to your needs and delivered by automatic email or through CRM integration.